1. Introduction
Welcome to Bone Voyage AZ! By using our services, you agree to the following terms and conditions. Please read them carefully to ensure a smooth and reliable experience for both you and your pet.
2. Booking & Payments
- All services must be booked in advance and are subject to availability.
- Payment is required at the time of booking to secure your reservation.
- Accepted payment methods: [List accepted payment methods, e.g., credit card, PayPal, cash, etc.].
- Additional charges may apply for last-minute bookings, extended stays, or special care requests.
3. Cancellations & Refunds
- Cancellations must be made at least [X] hours/days in advance for a full refund.
- Cancellations made within [X] hours/days of the service date may be subject to a cancellation fee.
- No-shows or same-day cancellations are non-refundable.
4. Pet Requirements
- All pets must be up-to-date on vaccinations and free from contagious illnesses.
- Dogs staying in our home must be under 30 lbs, house-trained, and friendly with children and other pets.
- If your pet has special dietary, medical, or behavioral needs, please inform us at the time of booking.
- Bone Voyage AZ reserves the right to refuse service to any pet that exhibits aggressive behavior or poses a safety risk.
5. Pet Owner Responsibilities
- Owners must provide all necessary food, medications, and personal items (such as leashes, beds, and toys) for their pet’s comfort.
- Any damage caused by the pet to property, furniture, or other animals will be the owner’s responsibility.
- Emergency contact details must be provided in case of unforeseen circumstances.
6. Liability & Emergencies
- While we take every precaution to ensure the safety and well-being of your pet, Bone Voyage AZ is not responsible for any illness, injury, or unexpected incidents beyond our control.
- In case of a medical emergency, we will seek veterinary care at the owner’s expense and make every effort to contact you immediately.
7. Privacy Policy
- Your personal information will be kept confidential and used only for service-related communication.
- Photos and videos of pets may be shared on our website or social media with owner permission.
8. Changes to Terms
Bone Voyage AZ reserves the right to modify these terms at any time. Clients will be notified of any significant updates.
9. Contact Us
If you have any questions about these terms, please contact us at: 📞 [Your Contact Number]
📧 info@bonevoyageaz.com
🌐 www.bonevoyageaz.com
By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.